We thank you and all your staff and contractors for the exemplary service you provided in the design and construction of our pool. Everyone who came to our construction site was courteous, considerate and most helpful. We were favorably impressed from our first phone call to the company to the very last detail. The job was started promptly and finished well within time, everyone left the property as tidy as could be each day, and all our questions after the pool was in working order have been followed up promptly. I would be pleased to, and have, recommended you many times. Thank you all so very much for making this a painless and pleasant experience.
- Ramona Pereira
We are long overdue in writing this letter to tell you how much we enjoy our pool and spa. Your company did a great job. We have a fairly complicated (at least from our viewpoint) system and you guys have been very helpful to make sure we know how to operate and maintain everything.
- Ben & Karen Lytle
Felix and I just wanted to take a moment to thank you on the great job ..installing our new pool and spa. We didn't expect the process to be as smooth as your company made it, but it was pleasing. We would also like to commend your staff, crew and sub-contractors for a great job and effort that was made to maintain a clean area. They were a pleasure to have on site.
- Felix and Eileen Contreras
I want to thank you and your entire staff for the service they have given to our family. From the very beginning, working with Ken and all the time he spent with us showing us pools and working on our pool plan to the installation of our pool. The guys were all very professional and prompt with each part of the pool construction...We will definitely recommend you to all our friends. Thank you so much.
- Charlie and Patty Horn
I wanted to take a minute and thank you and the crew of Pioneer Pools for doing a great job on our pool. I know this pool was not a standard installation, so we expected some delays. But I felt you stayed on top of things and ensured that the job would be done correctly....I am glad I chose Pioneer Pools and I would certainly recommend your company to any prospective pool owner.
This is just a thank you for making our pool experience a successful happening. We are very pleased with the final results. All of your employees and sub-contractors were courteous and helpful from the beginning planning stages to the clean-up. We had no surprises to face, and we love our new pool. Thank you for your cooperation and nice workmanship. We’re glad a friend recommended Pioneer Pools.
- Karen Lane
Thanks for doing such a wonderful job on our pool. It is really beautiful. You have been really good to work with and you have our recommendation every time.
- Patricia & Gordon Waterfall
Your proposal was several thousand dollars less than the next closest company. At the time we thought we may have to sacrifice a little in quality to get a pool and spa we could afford, that was certainly not the case. The quality is the absolute best. The pool and spa have been trouble-free and low maintenance. We get compliments from everyone on the pretty tile. We have recommended you to our friends and neighbors and would not hesitate to do so in the future. Thanks for making the summers in Tucson a pleasure.
- James & Marcia O'Neal
We love our pool! Thank you so much! I was nervous starting up this project but you were both so patient with me and my many questions – my mind was put at ease quickly. All the people involved with this project were hard workers and respectful. The site was left clean every time. You all are great!
- Gina Fiscus
The people at Pioneer Pools are some of the hardest working people in the pool business! They are a real pleasure with which to work. If you're local to Tucson and need pool work, restoration or installation, Pioneer Pools is thorough and accommodating.
Selecting a contractor for a job of our magnitude and expense was a large concern. Every aspect of our job from the sales presentation, through construction, to start up was handled in an extremely professional manner. One of the little things that impressed me the most was the way that my phone calls (and there were many) were returned, and in a timely manner. Call it a work ethic or customer service, it was much appreciated.
As you know, we had four of the "heavy hitters" in Tucson bid our project. Our selection was not made on price but by what Pioneer offered, and that was a value added package. From design, quality and workmanship, Pioneer Pools was far superior to the others.
It was a genuine pleasure dealing with Pioneer Pools. Thank you for a job well done!
- Bob Petersen
..I had heard horror stories over the years from people who dealt with other companies and how disappointed and frustrated they got during the ordeal. Pioneer Pools was always right on schedule and always kept me informed of each pending step. I have recommended your company to several people already... Once again, thanks for being part of a company that cares!
- Pam Sturgeon
I am writing to tell you how pleased Sue and I are with the spa that Pioneer Pools recently built for us. Not only did you finish ahead of schedule, but your workmen were helpful and professional with their answers to all of our questions. The entire job turned out above expectations. Both Sue and I will certainly recommend Pioneer Pools.
- Steve Brody
We are enjoying our new pool very much. It is beautiful to view, fun to use and seems to have all the amenities to make maintenance efficient. I appreciate the way in which Pioneer Pools has worked to quickly complete each step of your responsibility in the construction of our pool.
- Betty Commander McGowan
I would like to take this opportunity to thank you and everyone at Pioneer Pools for a job well done.
- John Wisner
We want to let you know that we are very satisfied with the professional way that your pool business was presented to us and the way our pool was installed. We appreciated the fast installation. The attention to detail, the way each stage of the construction was monitored, and the quick responses to our questions and concerns shows that you really care about your business and the satisfaction of your customers. It was a pleasure doing business with you.
- Rickey & Cheryl Murray
I just wanted to say thank you for the exceptional customer service you and your team provided us. The work was completed expeditiously and within our budget. You went above and beyond our expectations and we greatly appreciate your attention to detail. I guarantee we will be contacting you in the future for any and all pool maintenance or new construction. Your level of service significantly surpasses all other pool companies in town.
- Sally Bach
Thanks for everything you did to make our beautiful pool.
- Aros Family
We wanted to thank you, Pioneer Pools, and your employees for making the building of the swimming pool a pleasurable experience. All the people we spoke to were helpful, knowledgeable, and courteous. We are pleased with the quality of the workmanship and the whole look of the area. The pool and decking has made our backyard look substantially larger and we are thrilled.
- Margo Fuld